![]() If nothing else works, please report your issue using the Send Feedback link from Authenticator app settings. support.lastpass 119 1 101 r/1Password Join 17 days ago 'save in 1password' prompt should be AFTER the site accepts the new password IMO. ![]() ![]() You can recreate the CSV by pasting your content in the CSV template file. To verify the integrity of CSV data, ensure that the first row contains a header with three columns: URL, username, and password, and ensure that each row contains a value in the URL and password columns. If we don’t currently support importing the format of your password manager, you could try creating your CSV file manually using the steps in Export by creating a CSV, above. The LastPass Authenticator app is a multifactor authentication app for iOS and Android that can be used for authentication when accessing your LastPass vault, assigned SSO apps, third-party apps or websites, and/or your LastPass workstation. If 2FA is already enabled and you want to add another device, you must re-configure your TOTP app from your security settings. Hopefully whatever caused the bad formatting was a temporary issue. LastPass Authenticator Microsoft Authenticator Tip: To configure authentication via TOTP on multiple devices, during setup, scan the QR code using each device at the same time. One of the following steps could help you troubleshoot the issue. The best move would be to switch to a different authenticator app and reset the secrets on your accounts (usually by removing two-factor authentication then re-adding it). The most common cause of failed imports is incorrect formatting in the CSV file. LastPass Authenticator secrets are kept in the vault along with your other LastPass data, so the authenticator secrets were compromised in last years breach along with the rest of the vault. Important: After successfully importing your passwords delete the CSV file from your desktop or mobile phone.
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